Legal | Location Verification Terms & Conditions
1. General Terms
1.1 In order to engage in real-money play on the WSOP.com Internet and
mobile application (the “Gaming Services”) each user (“you”) must be
physically located within the State of Pennsylvania.
1.2 By using the Gaming Services, you agree to allow William Hill U.S.
Holdco, Inc. (“us” or “we”) to verify your physical location at time of
play, including by verifying the location of the device on which you are
accessing the Gaming Services (the “Device Location Service”).
1.3 Under no circumstances will We nor any of our affiliates or third party
service providers be responsible or liable in any respect for any losses
you may incur as a result of your location not being able to be properly
verified for any reason. By using the Gaming Services, you understand and
agree that such responsibility or liability is borne exclusively by you.
2. The Device Location Service
2.1 The Device Location Service relies on WiFi or GPS signals to determine
the geographic location of your device. Your device must have WiFi or GPS
capability. You will not be able to play for real money on the Gaming
Services from a device that does not have WiFi or GPS capability, or on
which the WiFi or GPS has been disabled.
2.2 Your privacy is extremely important to us. Geographic location
coordinates are only gathered at the time the user logs in to the Gaming
Services, and periodically while you are logged in to the Gaming Services.
2.3 Device Location Service - Frequently Asked Questions Regarding Wifi
Location
Q: Do I need to be connected to the Internet via WiFi to be located? What
if my device’s WiFi is enabled, but I’m connected to the Internet via a
wired connection such as an Ethernet cable?
A: You do not need to be connected to the internet via WiFi; you merely
have to have WiFi enabled on your device (and be able to see other
available WiFi networks). You can still be connected to the Internet via an
Ethernet cable and have WiFi enabled at the same time.
Q: Can I be accurately located by WiFi if I do not have other WiFi networks
around me?
A: In order to be accurately located using WiFi, your computer may need to
“see” other WiFi networks within range. The more WiFi networks around, the
more effectively we will be able to locate you. Dense, urban areas
typically have a higher concentration of WiFi networks.
Q: Can I be accurately located if I'm in a tall building?
A: If you are on a high floor of a tall building, the ability to accurately
locate you via WiFi may be compromised. Please ensure that you are located
as close to ground level as possible and that you have multiple WiFi
networks within range of your device.
Q: Can I be accurately located if I’m using a public WiFi hotspot?
A: Yes you can. However, please be aware that the Internet connections
provided by certain businesses or organizations may resolve to a location
outside of Pennsylvania, in which case you may have to try accessing the
Internet from a different location / connection.
3. Other Terms
3.1 All customer data will be used only by us, our affiliates, and service
providers (and their respective affiliates) to provide these services. A
record confirming your presence within the State of Pennsylvania may be
retained for up to 10 years or as required by applicable state and federal
regulations. We will not pass on your data to any third party other than to
our service providers or any other affiliated entity, solely in connection
with the offering of real-money Internet-based or mobile application-based
interactive gaming services or in accordance with the Terms of Service. We
will not sell your data to any third party other than as provided for in
the Terms of Service and associated policies. Location coordinate data is
transmitted via Secure Socket Layer (SSL) technology into password
protected servers. We reserve the right at all times to disclose any
information as necessary to satisfy any law, regulation or governmental
request, to avoid liability, or to protect our rights or property or as
described in our
Privacy Policy.
3.2 Certain service providers including GeoComply, will make use of your
location data. If you use such services, you consent to us transmitting,
collecting, maintaining, processing and using your location data in order
to provide and improve location-based services. You may withdraw this
consent at any time by turning off the location settings or by notifying us
at pa-support@wsop.com in writing that you would like to withdraw such
consent.
3.3 Your use of the Gaming Services is conditional on your acceptance of
the terms of the
Terms of Service. In the case of changes to the Privacy
Policy, upon the next login to the poker and casino client, you may be
required to accept the updated Terms of Service before being permitted to
play.
3.4 In the event of any conflict between these Location Verification Terms
& Conditions and the
Terms of Service, the Terms of Service will
prevail.
Contact Us
If you have any questions about location verification, you can contact us
here:
Email: pa-support@wsop.com
Phone: 1-844-579-1643
Last updated on July 12, 2021